ITIL® Qualifications
ITIL® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.
ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has been developed in recognition of organizations' growing dependency on IT and embodies best practices for IT Service Management.
There are four examination levels within the scheme:
- Foundation Level
- Intermediate Level (Lifecycle Stream & Capability Stream)
- ITIL Expert
- ITIL Master
View our APMG-International ITIL Certification Interactive Brochure.
Qualifications are available from the office(s) below - please click on the office logo for further details in your region:
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