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Frequently Asked Questions

Frequently Asked Questions
Please select from the categories below to read FAQs relating to each of our qualification schemes.

Facilitation FAQs - Frequently Asked Questions

  • What is APMG-International’s Facilitation?

    Facilitation is a common word used in a variety of different contexts. However, ‘being a facilitator’ for a group and ‘facilitating meetings/events’ requires key skills and a deep knowledge of the principles and concepts involved.

    Tony Mann, who has been working in the field of facilitation for over 20 years, has developed a robust methodology that provides the structure to enable specialists and managers to be able to facilitate effectively. The Process Iceberg methodology is being applied in a wide variety of organizations and scenarios and its pragmatic, practical approach has gained a wide range of adherents in the public, private and charity sectors, both in the UK and internationally.

    Working with Tony, and using his book “Facilitation - an art, science, skill or all three?” and the accompanying manual “Facilitation - A Manual of Models, Tools and Techniques for Effective Group Working”, APMG have developed a training workshop to help you develop the necessary expertise to become accomplished at facilitation.

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  • How can I train for the Facilitation examination?

    Training for our Facilitation examination is available from our network of Accredited Training Organizations (ATOs) who are assessed and certified by APMG-International. The full list of Facilitation ATOs can be found at:
    www.apmg-international.com/en/search/ao-search-en.aspx

    Only these organizations and registered partners/affiliates are authorized to deliver APMG-International Facilitation training.

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  • Do I have to receive training to sit the exam?

    Yes – individuals must attend an accredited course to be eligible to sit the exam and become certified. Self-study options are not available for our Facilitation scheme.

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  • How do I sit the exam?

    Our Facilitation Accredited Training Organizations (ATOs) include the examination as part of the associated training course. The examination is only available following a training course with a Facilitation ATO.

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  • How much does it cost to sit the Facilitation examination?

    The cost of the exam is generally included in the course fee.

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  • Are there any pre-requisites for the Facilitation examination?

    There are no pre-requisites for taking the Facilitation foundation examination other than attendance on an accredited course.

    Passing the Facilitation foundation examination is a pre-requisite to taking the Facilitation practitioner exam.

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  • What are the supporting publications for APMG’s Facilitation and where can I purchase them?

    Training courses and the qualification are supported by the “Facilitation - an art, science, skill or all three?” and “Facilitation - A Manual of Models, Tools and Techniques for Effective Group Working” titles. Both can be purchased from APMG Business Books at:
    www.apmg-businessbooks.com

    The majority of Facilitation accredited training organizations will include the titles as part of the course fee.

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  • Which languages is the Facilitation examination available in?

    The foundation examination is currently available in English and Polish.

    The practitioner examination is currently available in English only.

    Further translations will be considered subject to market demand.

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  • Which languages are the supporting publications available in?

    The supporting publications are currently available in English and Polish.

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  • How long will it take to learn the Facilitation material?

    Foundation only courses are generally delivered over 3 days. Combined foundation and practitioner courses are typically delivered over 5 days. However, we recommend investigating with individual providers, as many may offer tailored learning solutions.

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  • What is the structure of the Facilitation examination?

    A summary of the structure of the Facilitation foundation examinations can be seen at:
    www.apmg-international.com/en/qualifications/facilitation/facilitation.aspx

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  • How long is the APMG Facilitation qualification valid for?

    The qualification is not valid for a defined period and will not expire.

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  • When can I expect the results of my Facilitation examination?

    Facilitation foundation examinations can be marked on location after the exam, but this is down to the discretion of the invigilator at the time. Official confirmation will follow from your ATO after the results have certified by APMG.

    For the practitioner examination your result will be sent to your ATO approximately 7-10 days after your examination date. Your ATO should notify you of your results so please contact them for further details.

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  • When will I receive my certificate?

    Candidates will automatically be sent an electronic certificate within two business days of their exam results being released. If you have not received your certificate within this timeframe please contact our Customer Interaction Team - servicedesk@apmg-international.com

    Electronic certificates are environmentally friendly, but can be printed if required. It is also very easy to share them with employers and other third parties. APMG will send you a link to your registered email address. This link will take you to your Candidate Portal where you will find your electronic certificate(s). You can always access all your electronic certificates using the APMG candidate portal.

    Sometimes, if you have taken your examination(s) via a Training Organisation, certificates will be issued based on the preferences that the Training Organisation selected when booking the exam. The Training Organisation can select either an electronic certificate or both paper and electronic certificates are provided to the candidate. The Training Organisation can also choose if certificates are sent to the candidates directly or via the Training Organisation. If you have been awarded an electronic certificate but also require a hard copy certificate, you can always order a hard copy certificate for GBP 12.00. This is also the case if you re-order your hard copy certificate.

    If you would like to purchase a hard copy certificate in addition to your electronic certificate please contact our Customer Interaction Team - servicedesk@apmg-international.com

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  • What is the pass mark for the Facilitation examination?

    Candidates must achieve 25 marks out of 50 (50%) to pass the Facilitation foundation examination.

    The pass mark for the Facilitation practitioner examination is 40 marks out of 80 (50%)

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  • What pass mark is required to be eligible to become an APMG Facilitation Approved Trainer?

    To be eligible to apply to become a Facilitation approved trainer, individuals must achieve a score of 53 mark out of 80 (66%) in the practitioner exam.

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  • How do I find out if I scored enough to be eligible to become a trainer?

    To find out if you scored enough to be eligible as a trainer, please email servicedesk@apmg-international.com noting your interest. A representative of the Service Desk will be able to advise.

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  • Can I use the APMG-International Facilitation logo?

    Only organizations licensed to do so are allowed to use the APMG Facilitation logo. This includes Facilitation ATOs (Accredited Training Organizations) accredited by APMG-International. The Facilitation logo is a Trade Mark of APMG-International and should not be used without prior permission or an appropriate license.

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  • How do I become a Facilitation approved trainer?

    All Facilitation trainers must be "sponsored" by a Facilitation accredited training organization (ATO). Details of all Facilitation ATOs can be found at:
    www.apmg-international.com/en/search/ao-search-en.aspx

    A trainer application must be submitted by the sponsoring ATO to their relevant APMG-International office.

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  • How does my organization become a Facilitation Accredited Training Organization (ATO)?

    An organization wishing to become a Facilitation ATO must first submit an application form to either the APMG-International service desk or a regional APMG-International office. The organization will then be subject to APMG-International's ATO assessment process.

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