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Frequently Asked Questions

Frequently Asked Questions
Please select from the categories below to read FAQs relating to each of our qualification schemes.

ASL FAQs - Frequently Asked Questions

  • What is ASL?

    The Application Services Library (ASL) framework, developed by the ASL BiSL Foundation, provides guidance with supporting best practices for designing and carrying out effective application management.

    There are many methodologies supporting IT management and IT service management. Application management has received little consideration over the years in contrast to system development and infrastructure management. ASL’s purpose is to bridge this gap.

    Find out more at:
    www.apmg-international.com/en/qualifications/asl/asl.aspx

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  • How can I train for the ASL examination?

    Training for ASL is available from the network of Accredited Training Organizations (ATOs) who are assessed and certified by APMG-International. The full list of ASL ATOs can be found at:
    www.apmg-international.com/en/search/ao-search-en.aspx

    Only these organizations and registered partners/affiliates are authorized to deliver ASL training.

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  • Do I have to receive training to sit the exam?

    No, however this is recommended. In addition to receiving accredited training, individuals also have the option of self-study to prepare for the examinations. APMG-International administers public exam sessions around the world to accommodate those who self study.

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  • How do I sit the exams?

    The vast majority of, if not all, ASL accredited training organizations include the examinations as part of the associated training course. Alternatively, and for individuals that have self-studied, APMG administers public exam sessions around the world. Sessions are run at certain APMG-International offices. There are four dedicated centers in the UK for public examinations, and in the United States we utilize the public library network to facilitate sessions.

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  • How much does it cost to sit the ASL examination?

    If you are sitting the examination through an accredited training organization, the cost of the exam is generally included in the course fee. APMG-International use a global pricing structure, so for those sitting exams at a public exam centre, the cost is dependent on where the exam is being sat. To find out the cost in your region, please contact the APMG-International service desk on +44 (0)1494 452450 or at:
    servicedesk@apmg-international.com

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  • Are there any pre-requisites for the ASL examination?

    There are no pre-requisites for the examination.

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  • What is the main supporting publication for ASL and where can I purchase it?

    Training courses and qualifications are supported by the ASL2 - A Framework for Application Management publication, published by Van Haren Publishing. This can be purchased from APMG Business Books at:
    www.apmg-businessbooks.com

    The majority of ASL accredited training organizations will include the publication as part of the course fee.

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  • Which languages is the ASL examination available in?

    The ASL examination is currently available in Dutch and English. Translations will be progressed subject to market demand.

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  • Which languages is the supporting ASL publication available in?

    The ASL2 - A Framework for Application Management publication is currently available in Dutch and English. Translations will be progressed subject to market demand.

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  • How long will it take to learn the ASL material?

    For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person. We suggest you buy the supporting publication and have a look through for yourself before deciding how long you need to spend learning.

    For those studying with an accredited training organization, courses are generally delivered over 3 days. We recommend investigating with individual providers, as some may offer tailored and blended learning solutions.

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  • What is the structure of the ASL examination?

    A summary of the structure of the ASL examination can be seen at:
    www.apmg-international.com/en/qualifications/asl/asl.aspx

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  • How long is the ASL qualification valid for?

    The qualifications are not valid for a defined period and will not expire.

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  • When can I expect the result of my ASL examination?

    The examination can be marked on location after the exam, but this is down to the discretion of the invigilator at the time. Official notification will follow shortly afterwards.

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  • When will I receive my certificate?

    A foundation certificate will be dispatched to you approximately 2 weeks after we have received your exam paper back into our offices.

    Please note that if you have taken your examination via an ATO, certificates will be dispatched based on the preferences that the ATO selected when booking the exam. The ATO can select either an e-certificate or hard copy and whether this type is sent to the ATO or directly to the candidate.

    If you have not received your certificate shortly after the above time frame please contact our Customer Interaction Team – servicedesk@apmg-international.com

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  • What is the pass mark for the ASL examination?

    Candidates must achieve a score of 26/40 (65%) to pass.

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  • What pass mark is required to be eligible to become an ASL Approved Trainer?

    To be eligible to apply to become an ASL approved trainer individuals must achieve a score of 75% (30/40) in the practitioner exam.

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  • How do I find out if I scored enough to be eligible to become a trainer?

    To find out if you scored enough to be eligible as a trainer, please email servicedesk@apmg-international.com noting your interest. A representative of the Service Desk will be able to advise.

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  • Can I use the ASL logo?

    Only organizations licensed to do so are allowed to use the ASL logo. This includes ASL ATOs (Accredited Training Organizations) accredited by APMG-International. The ASL logo is a registered trade mark of the ASL BiSL Foundation and should not be used without prior permission or an appropriate license.

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  • How do I become an ASL approved trainer?

    All ASL trainers must be "sponsored" by an ASL accredited training organization (ATO). Details of all ASL ATOs can be found at:
    www.apmg-international.com/en/search/ao-search-en.aspx

    A trainer application must be submitted by the sponsoring ATO to their relevant APMG-International office.

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  • How does my organization become an ASL Accredited Training Organization (ATO)?

    An organization wishing to become an ASL ATO must first submit an application form to either the APMG-International service desk or a regional APMG-International office. The organization will then be subject to APMG-International's ATO assessment process.

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