Taking a Public Exam with APMG-US
How to Schedule Your Public Exam?
Candidates have the option to sit public exams in the US and Canada at nearby locations. Interested candidates should contact us at examinations@apmg-us.com. Please provide the following information in your e mail:
- Name as it Appears on Your Photo ID:
- Contact Phone Number:
- Postal Address:
- Email Address:
- Exam Type:
Prices for public exams are listed on the Public Exam Pricing page.
An APMG-US representative will contact you to advise you on venue options and to complete the booking process.
Please note that APMG-US does not invoice public candidates. Payment must be made at the time of booking.
In the United States we are partnered with a 3rd party testing center to sit the exam. There is an additional fee paid to the testing center for use of their facilities. Fees are typically $50.00 for a Foundation level exam, and $67 for a non-Foundation level exam. These fees are calculated based on the duration of the examination. Once the exam is booked though APMG the date, time and location is scheduled directly with the testing center and fees will be paid to them directly at the time of scheduling.
In Canada we use Public Libraries and higher learning institutes across all Canadian territories. Please provide the name of three libraries most convenient to you with their contact information including phone number, as well as some preferred dates for taking the exam. We will make the arrangements for sitting your exam, including contacting the libraries to assess their proctoring abilities and availability. We will then inform you of approved locations to sit your exam.
Please note that some libraries charge a fee for this service and it is the responsibility of the candidate to cover these fees. The fee may range between $0 and $75.
Once we have confirmed your location either at a US Testing Center or Canadian Library, APMG will send an invoice to you via PayPal.
When we receive notification of payment, we will send an authorization file to the testing center or confirm your exam with the library/proctoring location. In the case of the testing center, they will send you a confirmation email with details on how to schedule your examination with them directly.
Once the exam is finished, it will be sent back to us (if paper) or scored automatically (if online). We will let you know your results within 5 days of the receipt of your examination. Assuming you have passed, we will send your certificate in the mail.
Please note that the ITIL Practitioner, Manager, and Intermediate exams can only be taken by candidates who have received training from a training organization accredited by an ITIL Examination Institute. Please ensure when completing the application form that full details of your training course are listed on the Self Study declaration. Any candidates that have not received accredited training will not be entitled to sit the Practitioner or Manager examinations. APMG has the right to invalidate the exam results without prior notice if the candidate has been found to receive unaccredited training.
Terms & Conditions
Once a booking is confirmed, please comply with the exam date. Please note the following apply to changes made to your exam booking:
- APMG does not invoice public candidates. Payment must be made at time of booking using our secure online payment system.
- An administration fee of $100 will also be charged if you cancel your exam outside the 10 working days (Monday to Friday including Public Holidays) notice period. You must notify APMG in writing or email of your intention to cancel the exam booking. The administration fee will be deducted from the fee paid and the balance will be refunded to your credit card within 30 days of the cancellation.
- The fee paid to the third party testing center will be forfeit for exams cancelled within two days of the scheduled date. The candidate must notify the 3rd party center of their need to reschedule outside of the two day time period.
- Your exam fee will not be refunded if you cancel your booking within 10 working days (Monday to Friday including Public Holidays) of the booked exam date.
- Valid Photo ID is required for this exam. You will not be allowed to attend the exam if you fail to bring this on the day of your examination.
- This exam is non-transferable and cannot be re-sold.
You will receive a formal receipt for any payment made 6 - 8 weeks after you sit the exams.
Special Allowances
If you have a disability that will affect your performance in the exam, please contact us and we will be happy to discuss any special requirements.
On the Day of Your Exam
- Please aim to arrive at least 30 minutes before the start time.
- You will need to bring your photo ID to the exam centre. Either a passport or driving license will suffice. If you do not bring this with you on the day you will not be able to sit the examination.
- If you are taking a paper exam, please bring a PENCIL for writing your answers for the exam. Please also bring an ERASER should any mistakes be made when writing your exam.
- No calculations will be necessary, so calculators are not required.
