Change Analyst Qualification Overview
The Change Analyst qualification forms part of a series of role-based qualifications developed by APMG-International in partnership with itSMF.
It is closely aligned to the Skills Framework for the Information Age (SFIA) framework regarding core competencies of an individual in a role.
The qualification provides detailed, practical knowledge based on industry good practice and provides collateral which the candidate can apply in their work environment. The course and examinations have been developed by itSMF-UK industry experts and are available through our international network of accredited training organizations.
Pre-requisites
You must be ITIL Foundation certified in order to be eligible to take this qualification.
Exam Format:
- One hour duration
- 20 questions
- 20 marks available
- Candidate must score 13 marks (65%) or more correct answers
- Scenario Booklet to be used during examination
- Workbook to be completed during the course to demonstrate the practical application of the theory.
The Change Analyst qualification has been awarded 1.5 credits of the 6 complementary credits available to put towards the ITIL Expert certification.
In this section
| Change Analyst | |
| Qualifications | |
| Training Accreditation | |
| Successful Candidate Register | |
| Frequently Asked Questions |
