Change Analyst
Developed in response to market demand for practical, focused qualifications, our Change Analyst Role-Based Qualification helps you to understand the wider implications of change within ITIL® service delivery, giving you the knowledge and confidence to authorize change initiatives, while at the same time earning a recognized certification and ITIL credits.
Service managers are under intense pressure and scrutiny to deliver IT services in a robust, timely and cost effective way. Focusing on keeping negative impacts to a minimum while at the same time improving customer experience, the challenge of understanding how changes will impact systems is ever increasing.
The Change Analyst certification enables you to assess the potential benefits, risks, impacts, and costs of proposed changes, shows you how to develop the appropriate business cases for changes, and gives advice on how to get approval to proceed with such changes. It is very closely aligned to the Skills Framework for the Information Age (SFIA) framework regarding core competencies of an individual in a role.
View our APMG-International Change Analyst Certification Interactive Brochure and the 
Change Analyst Article for further information on the qualification.
Change Analyst Accreditation - Is your organisation a provider of Change Analyst training, or interested in becoming one? Find out about the features and benefits of APMG-US training accreditation.
Change Analyst Qualifications - Find out about the structure and format of the qualification.
Change Analyst Training Courses - To book a Change Analyst training course and exam, contact any of APMG-US' Accredited Training Organizations.
Looking for your exam result? - Search for your listing on the Change Analyst Successful Candidate Register.
View our Change Analyst FAQs.
In this section
| Change Analyst | |
| Qualifications | |
| Training Accreditation | |
| Successful Candidate Register | |
| Frequently Asked Questions |
Change Analyst News
11 Nov 2010: APMG Launches its first role based qualification for Service Managers: Change Analyst
