CMDB - Configuration Management DataBase
The Configuration Management DataBase is a crucial underpinning source of information for an organisation’s IT infrastructure, supporting the entire Service Lifecycle in an ITIL® context. Without it, understanding, tracking and controlling the key elements of the organisation’s services and infrastructure can quickly become an exercise in futility.
CMDB has been recommended by IQC, an independent subgroup of the itSMFI, as a complementary product to the ITIL® portfolio. It is a 'foundation plus' qualification based on Blooms Taxonomy levels 2-4.
CMDB is an APMG-International qualification. Any training company wishing to offer the qualification must be accredited by APMG-International.
Understanding the terminology, concepts and best practices associated with the CMDB as expressed in ITIL is the key to its successful implementation and maintenance.
The CMDB complementary certification is designed to provide a comprehensive insight into the concepts underlying the Service Asset and Configuration Management process, as well as related concepts in other processes across the Service Lifecycle.
CMDB Training Courses - To book a CMDB training course and exam, contact any of APMG-International's Accredited Training Organisations.
Qualifications
Pre-requisites
You must be ITIL Foundation certified in order to be eligible to take this qualification.
The CMDB qualification has been awarded 1.5 credits of the 6 complementary credits available to put towards the ITIL Expert certification.
The exam format is as follows:
The qualification has been called "foundation plus" as it is a multiple choice examination based on the Blooms Taxonomy levels 2-4. This means it has a higher difficulty level than a standard Foundation exam, but is not as challenging as an Intermediate-level exam.
- Multiple Choice
- 40 questions per paper
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration
- Closed-book.
The exam is currently paper-based. An on-line exam will be available in future.
View our APMG-International CMDB Certification Interactive Brochure for further information on the qualification.
For information on taking the CMDB training courses please Contact Us.
In this section
| CMDB - Configuration Management DataBase | |
| Accredited Training Providers | |
| Successful Candidate Register | |
| Frequently Asked Questions |
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