ITIL® - IT Service Management
ITIL® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.
ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has been developed in recognition of organisations' growing dependency on IT and embodies best practices for IT Service Management.
View our APMG-International ITIL Certification Interactive Brochure for further information on the qualification.
ITIL Accreditation - Is your organisation a provider of ITIL training, or interested in becoming one? Find out the benefits of APMG-Australasia ITIL Accreditation.
ITIL Qualifications - Find out the structure and format of the ITIL qualifications, and how to take the exams.
ITIL Public Exams - Book your ITIL exam through our Public Exam Centres.
ITIL Training Courses - For details of training courses leading to certification in ITIL, please contact an ITIL Accredited Training Organisations.
Frequently Asked Questions - Read our ITIL FAQs for answers to common questions about the qualification scheme.
In this section
| ITIL - IT Service Management | |
| Qualifications | |
| Exam Language Options | |
| Training Organisations | |
| Training Accreditation | |
| Public Exams | |
| Successful Candidate Register | |
| Frequently Asked Questions |
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